Experience
Career | Certifications | Projects | Industries
Career
Zallzo
Vice President of Operations & Technology
Oct 2022 - Present
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Strategic, operational, and merchandising leadership
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Develop SOPs, processes, and documentation.
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E-commerce operations, drop ship, and marketplaces.
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Inventory purchasing and merchandising (online & in-store)
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Direct digital marketing strategy and implementation.
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Mange product photography studio and SKU building team.
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Manage EDI and drop shipping operations.
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Oversee technology acquisition and integration.
Titanic Sales Group
Vice President of Operations & Development
Sep 2013 - Present
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​New brand acquisition and GTM strategic planning.
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Business development and account management.
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Inventory purchasing and B2B inventory sales.
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Manage company’s RangeMe account and sales.
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Maintain catalog (Shopify).
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CRM (HubSpot).
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ERP (Odoo).
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IKB (Notion).
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Manage EDI and drop ship operations.
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Maintain company website content and functionality.
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Direct an external development team to maintain internal tools and external integrations.
UpRoar Technologies
Product Manager (Contractor)
Feb 2022 - Sep 2022
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In stealth mode - work covered by NDA.
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Contributed to business and strategic initiatives.
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Designed core systems and app functionality.
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Managed product backlog and prioritization in Jira.
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Maintained product documentation in Confluence.
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Organized processes and procedures for task management.
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Provided guidance and training for Jr. Product Managers.
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Oversaw transition of software through various version.
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Maintained organization of multiple software branches.
iBoats
Product Manager
Jan 2020 - Sep 2022
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Directed development of company’s Magento, Legacy, and community support platforms.
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Conducted talent searches and led hiring process for new developers.
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Prioritized backlog in Jira and maintained documentation in Confluence.
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Led Scrum ceremonies and maintained Scrum artifacts.
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Led coordination of Magento site redesign.
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Maintained relationships with technical / middleware vendors.
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Coordinated integrations with vendor’s technical teams.
Origin Studios
Technical Project Manager
Jul 2019 - Apr 2021
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Served as project manager, product owner, and ScrumMaster for multiple teams.
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Guided teams through Scrum ceremonies and maintained Scrum artifacts.
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Performed client account management in an agency environment.
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Performed use case analysis, change order execution, documentation, and reporting.
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Turned stakeholder requests into user stories for technical requirements.
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Maintained product and sprint backlogs for multiple concurrent projects.
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Led development of complex automations for clients using the Workato platform.
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Directed client trainings and reviews for built automations.
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Successfully delivered over 80 complex projects to various clients in several industries.
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Served as marketing project manager for a video game release for a European game publisher.
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Developed project plans for client hardware development.
Power Music
Technical Project Manager
Mar 2017 - Feb 2018
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Managed four remote teams of developers as ScrumMaster for web and mobile.
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Responsible for the tech budget, development resource planning, and road mapping.
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Secured a new ERP, Odoo ERP, to pull all of the company’s records into a single location.
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Utilized Asana, Trello, Basecamp, and Jira to manage projects across the organization.
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Designed and directed the development of the company’s Android and iOS apps.
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Directed the redesign and development of five e-commerce websites.
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Designed and led development of a partner portal for managing subscription accounts.
Leef USA
E-Commerce Manager
Feb 2014 - Jan 2017
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Defined the company’s e-commerce GTM strategy.
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Managed an international team that supported global e-commerce operations.
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Drove weekly strategy and status calls with internal stakeholders.
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Oversaw the Leefco.com websites, e-commerce marketplaces, and B2B sales.
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Managed inventory ordering and forecasting for e-commerce channels.
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Built and maintained relationships with key distribution, technology, and marketing partners.
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Managed product content syndication through a global data aggregator and an internal PIM.
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Oversaw affiliate marketing and card abandonment retargeting platforms.
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Managed outsourced Google Ads and social media digital marketing.
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Developed a product refurbishment program that turned a cost center into a profit center.
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Proposed new product that led to the creation of the Leaf iBridge Air Wireless Flash Drive
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Directed website design, development, and integrations.
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Managed data interchange between service providers, 3PLs, and retailers via EDI.
Overstock.com
Buyer for Electronics, Computers, and Video Game Systems
Mar 2007 - Aug 2013
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Managed the consumer electronics, computers, and video game systems categories.
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Conducted negotiations, contracting, and on-boarding of new suppliers
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Communicated with distributors and manufacturers on a daily basis.
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Capitalized on new market opportunities and added dozens of new brands to the website.
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Increased profitability through effective use of BERs and MDF funding.
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Represented the company at conventions and trade shows.
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Contributed to process engineering and the development of internal systems.
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Designed new automated SKU building process that tippled sellable SKU count.
Sensory Sweep Studios
Associate Producer | Game Designer | QA Manager
2004 - Sep 2006
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Directed development of company’s Magento, Legacy, and support systems.
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Led redesign and consolidation program of company’s platforms.
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Directed scrum ceremonies and maintained scrum artifacts.
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Maintained relationships with various external technical teams.
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Coordinated vendor integrations and data interchange.
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Led the talent search and hiring of new developers.
Saffire Corp
Quality Assurance Manager
2003 - 2004
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Served as QA Manager overseeing testing across three platforms.
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Managed a team of internal testers.
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Managed an external team of testers from Vivendi Universal Games.
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Generated marketing and promotional assets for media outlets and internal teams.
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Drafted game concepts for pitches to Atari and Funimation.
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Concepts included: Transforms, G.I. Joe, Jackie Chan, and Dragon Ball Z.
Microsoft Game Studios
Quality Assurance Analyst
2003 - 2004
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Performed level QA for Links 2024 (Xbox).
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Performed Sys Link testing on Top Spin (Xbox).
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Performed Sys Link testing on Amped (Xbox)
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Experimented with automated crash testing
Acclaim Entertainment
Quality Assurance Lead
2001 - 2002
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Led testing on the Xbox & Nintendo GameCube platform for Legends of Wrestling II.
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Performed stability, bug regression, ad hoc, and certification testing.
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Developed game design concepts based on licensed properties.
Certifications
Certified Scrum Master
Scrum Alliance
Certified Scrum Product Owner
Scrum Alliance
Professional
Scrum Master
Scrum.org
Professional
Scrum Product Owner
Scrum.org
Professional
Scrum with Kanban
Scrum.org
Tools
Content Management
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Drupal
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Elementor
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HubSpot CMS
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Medium
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Wix
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Wordpress
CRM
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Agile CRM
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Capsule
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FreshSales
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HubSpot
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Nimble CRM
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Really Simple Systems
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Salesforce
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Sugar CRM
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Zoho CRM
Ecommerce
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Big Commerce
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Magento (Adobe Commerce)
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Shopify
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Marketplaces
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Amazon FBA
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Amazon Seller Central​
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Bonanza
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Ebay Seller Hub
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Walmart Marketplace
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Project Management
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Asana
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Airtable
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Basecamp
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ClickUp
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Jira
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Monday.com
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Trello
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Wrike
Other
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Adobe Photoshop
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Balsamiq
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Canva
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Google Workspaces
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Microsoft Office
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Slack
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WorkFlowy
Skill Set
Business
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Account Management
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Agency Experience
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B2B Sales & Distribution
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Business Development
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Business & LLC Formation
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Brand Development
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Consulting
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Digital Marketing
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Ecommerce Buying & Sales
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Logistics & 3PL Services
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​Retail Buying
Creative
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Agile CRM
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Narrative Design
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Narrative Outlining
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Screenwriting
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System Gamification
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Video Game Balancing
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Video Game System Design
Technology
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Agency Experience
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Automation Design
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Foundational HTML
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Foundational CSS
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Product Management
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Product Roadmapping
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Project Management
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Kanban​
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Scrum
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Waterfall
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User Stories​
Domains
Core Domains
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B2B Sales, distribution, and operations.
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Digital Marketing.
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E-commerce sales, merchandising, and digital marketing.
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Technical and non-technical team leadership.
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Product and project management.
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Creative design and development
B2B Sales & Distribution
I have an extensive background in B2B distribution, having worked on both the supplier and buyer sides. My industry experience began with contributing to the launch of Titanic Sales, where I played an important role in its sustained growth over several years. This experience provided me with expertise in closeout, overstock, and liquidation operations. Additionally, as the e-commerce manager at Leef USA, I successfully managed sales to national distributors and retailers. In B2B, cultivating strong relationships and tirelessly finding the right deals to facilitate for suppliers and buyers are the keys to success.
E-Commerce
I started my e-commerce career at Overstock.com, a major player in national e-commerce, where I began as a fraud analyst. I quickly transitioned into merchandising, learning the ropes of purchasing, drop shipping, and online sales from seasoned experts. Moving on from Overstock, I led e-commerce operations for Leef USA, gaining extensive experience in e-commerce management from a brand’s perspective. With each new venture, I’ve picked up valuable skills in e-commerce and digital marketing. I’ve been fortunate to collaborate with outstanding companies and teams along the way.
Technology & Mobile Apps
I began my career by managing development teams as a quality assurance manager and producer in the video game industry. Over time, I expanded into overseeing website and app development teams, gaining diverse experience in other technology segments. Leading teams at agencies exposed me to client projects across many different industries. Notably, I spearheaded a development team for a California-based startup, creating a new social media platform. I thrive on organizing and guiding the creation of innovative technology experiences.
Creative Entertainment Development
I began my career in the video game industry, where I spent over nine years gaining invaluable experience in different disciplines. Although my path has since taken different directions, I still have a passion for game design and producing. Game development – blending technology, art, and storytelling – continues to inspire me creatively. With credits on 12 commercially released titles, I look forward to contributing to future projects in this industry.